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Local IT support / Bolton & nearby

Local IT support. At your home, at your business, or remotely.

I’m Wes, your local IT consultant covering Bolton and surrounding areas. From computer problems and upgrades to Microsoft 365, I offer practical help, with home and business visits by arrangement.

Yes, I do home visits.

Help at home
Business IT support
01
Established 2006
02
Based in Westhoughton
03
Home, business & remote support

01 / Home support

Help with the computer in front of you.

When a computer is slow, new or not behaving, I can help. I offer home visits by arrangement and remote assistance where suitable.

A laptop and everyday devices on a desk at home

Windows 11 installation is subject to compatibility. I can check this before starting.

01

Computers & Windows

Help choosing, setting up and getting more from your computer.

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New and refurbished computers

Advice, sourcing and setup for a computer that fits what you need.

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Slow or crashing computers

Troubleshoot a computer that has become slow, unreliable or prone to crashing.

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Files, software & updates

File transfers, software installation and Windows updates.

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Storage upgrades

SSD and hard-drive upgrades where they are a sensible option.

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Windows installations

Fresh Windows installations and Windows 11 upgrades, subject to compatibility.

02

Devices & connections

Get your everyday technology working together.

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Wireless printers

Setup and troubleshooting for printers that will not connect or print properly.

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Email on your devices

Email setup and repair on computers, iPhones, other phones and tablets.

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Home Wi-Fi

Help with Wi-Fi and device connectivity around your home.

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Working from home

Computer setup for working from home, with the essentials in the right place.

Want to talk through a home computer problem?

01942 790027
hello@controlaltdeleteit.co.uk

02 / Business support

An IT contact who gets to know your business.

A bright small-business workspace

From helping a new starter get set up to planning your next computer upgrade, I provide ongoing support that fits around your organisation. You deal directly with me for practical advice, remote assistance and on-site help. Over time, I get to know your people, equipment and systems.

01

Everyday staff support

Help with computer, email, printer and software problems, plus new-starter setup and account changes when staff leave.

02

Agreed maintenance

Scheduled software patching and updates for supported computers, according to the agreed package.

03

Microsoft 365 / Office 365

Setup, configuration, migrations and troubleshooting for Microsoft 365, Outlook, SharePoint, OneDrive and Teams. I can help when email will not send or arrive, Outlook crashes on startup or local data files cause trouble, and I can handle message backups, older-account reviews and managed email signatures.

04

Computers, servers & Sage

Source, prepare and install new or refurbished PCs on site, with Windows, business software, email and user accounts configured. Set up workstations, replace monitors, and connect printers and file shares. Install or migrate servers and provide ongoing support. I can also install and upgrade Sage and troubleshoot its technical connectivity; this is not accounting or bookkeeping advice.

05

Networks, remote access & multiple sites

Set up office Wi-Fi, separate guest access and links between sites. Troubleshoot routers, DNS and network faults; upgrade Ethernet cabling and work with patch panels; configure and help manage firewalls, VPNs and remote access.

06

Planning & specialist systems

Equipment planning and technical help implementing changes for Cyber Essentials preparation, not certification.

Management tools help me check supported computers for issues such as low disk space and outdated software, and identify maintenance work.

Support arrangements are agreed around your organisation, equipment and working hours. Get in touch to discuss what you need.

01942 790027
hello@controlaltdeleteit.co.uk
Wes Davies
Wes Davies
Control Alt Delete IT

03 / Meet Wes

A local contact, not a call queue.

I’m Wes. I’ve run Control Alt Delete IT since 2006. Based in Daisy Hill / Westhoughton, I support homes and small businesses around Bolton and nearby areas. You deal directly with me for remote help or visits arranged in advance, and over time I get to know you and your systems.

Away from work, I enjoy Zwift. It brings together another interest of mine: getting computers, Wi-Fi and Bluetooth devices working well together. Bits And Bytes is where I share practical advice and a little of the personal side too.

Established
2006
Based in
Daisy Hill / Westhoughton
Support
Remote and on-site callouts
Visits
By arrangement; no walk-in shop

04 / How it works

Keep it simple.

No complicated route to support. Start with a conversation about the problem.

01

Tell me what’s happening

02

Agree the next step

03

Get practical help

05 / Customer feedback

Words from home users and businesses.

“Wes has been our IT Technician for a number of years now and he really supports our needs as a charity, coming up with solutions and ideas to help us be more efficient and save money! Highly recommend Control Alt Delete IT.”

“My wife and I are always so impressed by Wes’s knowledge and ability to answer any and all problems. He is extremely helpful and so very patient with us oldies that we couldn’t ask for anything more.”

“We’ve used Control Alt Delete to : supply and install a server, all our PCs, help with our office move, telecoms etc. Recommended and honest”

Read all customer reviews
Find me on Google

06 / Bits And Bytes

Useful things, explained plainly.

Practical IT advice, the technology behind my interests, and stories from everyday support.

Browse Bits And Bytes

Local help, at your home or business.

Based in Westhoughton, I visit home users and businesses across Bolton and surrounding areas. Remote support is also available where suitable.

Visits by arrangement. No walk-in premises.

Call 01942 790027

08 / FAQs

A few useful answers.

I’m based in Daisy Hill / Westhoughton and support Bolton and nearby areas.

Yes. Remote support is available for suitable problems, alongside on-site support.

Yes. I offer on-site callouts for home users and small businesses in the local area.

Yes. I can arrange to visit, set up your new laptop or desktop, and transfer your photos, documents and other files from your old computer. I can also help set up your email, install the software you need and connect your printer, so you’re ready to use it. We’ll discuss what needs moving beforehand and check that your old computer’s data is accessible.

Yes. Tell me what you use your computer for and your budget, and I can help you choose a suitable new or refurbished machine. I can also supply, prepare and install it, so you don’t have to tackle the setup yourself.

Yes, I help with wireless printer setup and connection problems, including getting it working with your computer and home Wi-Fi. Get in touch to arrange a home visit.

Yes. Whether you’ve bought a new phone, can’t send or receive messages, or Outlook keeps giving you trouble, I can investigate and help get it working again. Depending on the problem, I can help remotely or arrange a visit.

Windows 11 installation is subject to compatibility. I can help check this before installation.

Yes. If your Microsoft 365 plan includes SharePoint, I can set up a shared folder for your team and give access to the people you choose. I can also make it available through File Explorer on your computers, so it’s easy to find and use. This can all be arranged remotely, including helping everyone get connected.

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